If your Canon printer offline (Call USA/CA: +1-888-272-8868), you won’t be able to print documents until the issue is resolved. This problem is common among Windows and Mac users and can be caused by various factors, including connectivity issues, outdated drivers, incorrect settings, or software conflicts.

In this step-by-step guide, we’ll explore the reasons behind the Canon printer offline issue and provide effective solutions to bring it back online.

Why Is My Canon Printer Offline?

Your Canon printer might go offline due to several reasons, including:

✔️ Poor or lost WiFi connection – If your printer is connected wirelessly, a weak or unstable network may cause it to appear offline.
✔️ USB cable issues – A damaged or loose cable can disconnect the printer from your computer.
✔️ Outdated or corrupted printer drivers – Old or incompatible drivers can lead to printing errors.
✔️ Default printer settings – If the wrong printer is set as the default, your Canon printer may not function correctly.
✔️ Printer is in “Use Printer Offline” mode – If this option is enabled, your printer won’t print until it’s changed.
✔️ Pending print jobs – A long queue of stuck print jobs may cause the printer to go offline.
✔️ Hardware issues – Paper jams or low ink levels may prevent printing.

How to Fix Canon Printer Offline Issue: Step-by-Step Solutions

Follow these troubleshooting steps to get your Canon printer back online (Call USA/CA: +1-888-272-8868).

Method 1: Check the Printer and Restart Devices

Before diving into technical fixes, perform these basic checks:

1️⃣ Turn off your Canon printer, wait for 30 seconds, and turn it back on.
2️⃣ Restart your computer to refresh the connection.
3️⃣ If using a wired connection, ensure the USB cable is securely connected to both the printer and the computer.
4️⃣ If using WiFi, check that the printer is connected to the correct network.

If the issue persists, move on to the next steps.

Method 2: Set Canon Printer as the Default Printer (Windows & Mac)

Your Canon printer might be showing offline because it is not set as the default printer.

For Windows:

1️⃣ Open Control Panel and go to Devices and Printers.
2️⃣ Right-click on your Canon printer and select Set as Default Printer.
3️⃣ Try printing a test page to check if the issue is resolved.

For Mac:

1️⃣ Click on the Apple Menu and go to System Preferences > Printers & Scanners.
2️⃣ Select your Canon printer and click Set as Default.
3️⃣ Restart your Mac and try printing.

Method 3: Disable “Use Canon Printer Offline” Mode (Windows Users)

If your Canon printer is offline (Call USA/CA: +1-888-272-8868), it might be set to “Use Printer Offline” mode.

To disable it:

1️⃣ Open Control Panel and go to Devices and Printers.
2️⃣ Right-click on your Canon printer and select See what’s printing.
3️⃣ Click on the Printer tab at the top and uncheck Use Printer Offline.
4️⃣ Close the window and try printing again.

Method 4: Clear the Print Queue

A stuck print job can sometimes cause the printer to go offline.

To clear the print queue:

1️⃣ Open Control Panel > Devices and Printers.
2️⃣ Right-click on your Canon printer and select See what’s printing.
3️⃣ Click on the Printer menu and choose Cancel All Documents.
4️⃣ Restart the printer and try printing again.

Method 5: Check and Reconnect the Printer to WiFi

If your Canon printer is connected wirelessly, verify its network connection.

For touchscreen models:

1️⃣ Press the WiFi button or navigate to Settings > Wireless LAN Setup.
2️⃣ Select your WiFi network and enter the password if required.
3️⃣ Print a network configuration page to confirm the connection.

For non-touchscreen models (WPS method):

1️⃣ Press and hold the WiFi button until the light starts flashing.
2️⃣ Press the WPS button on your router within 2 minutes.
3️⃣ Once connected, the WiFi light on the printer should remain solid.

Method 6: Update or Reinstall Canon Printer Drivers

An outdated or corrupted printer driver can cause connectivity issues.

To update Canon printer drivers on Windows:

1️⃣ Open Device Manager by searching for it in the Windows Start menu.
2️⃣ Expand Printers and right-click on your Canon printer.
3️⃣ Select Update driver and follow the prompts.

To reinstall Canon printer drivers:

1️⃣ Go to the Canon Support website and download the latest drivers.
2️⃣ Uninstall the existing printer drivers from Control Panel > Programs.
3️⃣ Install the new drivers and restart your computer.

For Mac users:

1️⃣ Go to System Preferences > Printers & Scanners.
2️⃣ Select your Canon printer, click Remove, then re-add it.
3️⃣ Download and install the latest drivers from Canon’s website.

Method 7: Restart the Print Spooler Service (Windows Users)

The Print Spooler Service manages print jobs and may need to be restarted.

To restart the Print Spooler Service:

1️⃣ Press Windows + R, type services.msc, and hit Enter.
2️⃣ Scroll down to find Print Spooler, right-click it, and select Restart.
3️⃣ Close the window and try printing again.

Method 8: Reset the Printer to Factory Settings

If none of the above solutions work, reset your Canon printer to factory settings.

To reset your Canon printer:

1️⃣ Navigate to Setup > Device Settings on your printer.
2️⃣ Select Reset Settings and confirm Reset All.
3️⃣ After the reset, reconnect the printer to WiFi and reinstall drivers.

Canon Printer Offline on Mac? Try These Fixes

If your Canon printer is offline on a Mac, try these additional troubleshooting steps:

🔹 Remove and re-add the printer – Go to System Preferences > Printers & Scanners, remove the printer, then re-add it.
🔹 Reset the printing system – Right-click in the printer list and select Reset Printing System to clear old configurations.
🔹 Check printer sharing settings – Ensure printer sharing is enabled if you are printing over a network.

Preventing Canon Printer Offline Issues in the Future

To avoid future offline printer problems, follow these best practices:

✔️ Keep printer drivers updated – Regularly check for driver updates on the Canon website.
✔️ Use a stable internet connection – Place the printer closer to the router for a strong signal.
✔️ Restart your printer regularly – This helps prevent software glitches.
✔️ Ensure correct printer settings – Always set your Canon printer as the default printer.

Final Thoughts

A Canon printer offline (Call USA/CA: +1-888-272-8868) issue can be frustrating, but it is often easy to fix with the right troubleshooting steps. Whether it's checking connections, updating drivers, clearing the print queue, or resetting printer settings, these solutions should help get your printer back online quickly.